DELIVERY TRACKING

Dear customer, your item would be delivered to your door step via POSLAJU (EASYPARCEL).

The standard delivery charge for Western part of Malaysia is RM 10 and RM 12 for Eastern part of Malaysia.

Upon received your order with payment, we will send out your item with 5-7 working days.

You will receive a Text Message from POSLAJU for Tracking number which you can check on your parcel delivery status at their website: https://secure.easyparcel.my/pass/?pg=EasyTrack

Should you require any more information regarding delivery or your ordered item, feel free contact us. Our friendly support staff will be very glad to assist you.



How do I return or exchange an item?

In an event you have make a wrong perfume purchase, please contact our customer service within 24 hours after your purchase to initiate an order cancellation or exchange.

Once your order perfume item has been delivered, we are unable to initiate an exchange unless the perfume is found to be faulty.

In any case the perfume that you have purchased from us is faulty (e.g. unable to spray), please contact our customer service to make return and exchange.


You may contact our customer service via:

(1) Phone: 07-5953240 (Monday to Friday, From 10am to 5pm, except Public Holidays)
(2) Email: sale@sde-commerce.com for more information on returning or exchanging an item.

Thank you.